Back Office Support
Our professional customer services team aims to raise your business
helping you take your company to new heights!
Call Centre
A well equipped Call Centre
With self motivated personals
our company

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Back Office Support

Many back-office processes are outsourced to improve accuracy, tighten processes and speed up the client delivery timelines, better known as TAT or Turn-AroundTimes.

Workflow Automation

The importance of a standard Document Management System or one augmented with an in-depth Workflow Management System cannot be overstated. 

Video Production and Photography

This process involves the capturing and enhancing of video and still photographs using cameras and computer systems and software.

Call Centre

Call Centers serve as centralized offices with infrastructure designed to handle a large volume of phone communications, sometimes inbound, sometimes outbound, and frequently both.

Document Management

This process involves the use of a computer system and software to store, manage and track electronic documents and electronic images of paper-based information captured through the use of a document scanner. Document management is how your organization stores, manages and tracks its electronic documents.


The following provides a birds-eye-view of the various processes and services that can be conveniently outsourced, while also ensuring a high-degree of control, and achieving better efficiency & accuracy.

At Umuswa We do the right thing,
at the right time.


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